How to make email and customer service personal
by Chance Smith
Want to make things personal for your clients?
Add your face. No, not just pictures.
Add gifs! Done.
At Sodium Halogen, William (founder) encrouaged me to use animated gifs to help make our emails stand out to our clients. I have taken that advice and stepped it up a few levels.
I make my own.
My hope is to keeps my emails fun and personal for the people that help pay for my talents. Here is how I stand out in the sea of emails, no matter where I’m working from.
Here is my Top 10 Gif Collection for 2014 and how I use them.
Client: “Great Job!”
Me: “Thank you. Insert cool thumbs here. #gif”
Me: "If you need anything I'll be down here. #gif" 
Me: "Until next time. I lend you my thumbs. #gif" 
Me: "Have a good weekend, bye. #gif" 
Client: "Chance, can you fix this bug on our website?" Me: "You bet! Boom! Kill it. :) #gif" 
Me: "Ok...yes, website is launched. High5? #gif" 
Client: "Chance, help!" Me: "I'm on it! #gif" 
Me: "Wait...wait. Ok, I'm awake. Good morning! :) #gif" 
Me: "Get excited. We are launching your site tomorrow. Spin with me! #gif" 
Me: "I need content. Please oh please! #gif" 
For those of you that would like to see the full collection. Boom! --> https://chancesmith.io/gifs/
Related Posts:
- TLDR: How to make gifs of yourself
- How to make your own gifs (link coming)
- Make gifs with your phone